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Shipping & Returns



Fast Delivery - Most Ship Same Day

Most in-stock products are shipped same or next day from our warehouse. Some heavier products are drop shipped from the manufacturer and may take another couple of days to ship. Custom ordered products take longer, as noted on product pages.
Free shipping over $150 calculated at check out on ALL orders shipped within the United States of America.
 
Ground Shipping Costs under $150 are calculated at check out.
 
Free ground Shipping within USA on orders totaling over $150.

For locations outside the United States, such as Alaska, Hawaii and Canada, please call 770-362-2690 or complete our contact form for a shipping quote.

Canadian Residents: You may have additional import/country taxes applied to your orders. We advise that you contact your local authorities for information
 

Returns Policy
 

We offer a 30-day return policy, except on all furnace filters.

If your product is defective within 30 days of purchase, we will replace it as soon as possible.
Custom orders or furnace filters are not returnable.

We will credit your purchase, less shipping and handling (including promotional shipping costs - orders over $150 receive free shipping only if you keep the product.
All other returns may be assessed a restocking fee of 15%.
All returns must be in like new condition, in original packaging, with instructions and accessories; items returned in less than new condition may be subject to additional restocking fees.
 

Instructions for returning products

Returning products is easy, simply follow these instructions:
1. Simply go to our contact us form, click on the icon for the store from which you purchased (column on the right), and select the 'Returns, Exchanges and Refunds' contact reason to request a Return Authorization Number, and we will promptly contact you with this number. No returns will be accepted without our Return Authorization Number.
2. We will also provide you with the appropriate address where to ship your return.
3. Once we have received your package we will inspect the contents. If the product is in satisfactory condition, we will refund the appropriate amount to the credit card you used for your original purchase.